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Error Code:

Audio Channel Mismap 

Description:

"Audio Channel Mismap" is the incorrect implementation of the audio track or audio channel order, which dictates the desired speaker assignment or channel arrangement of an audio mix.

Impact:

Audio Channel Mismap impacts both Content and Technical Quality of the asset. The customer experience is negatively impacted by audio playback occurring out of the wrong speaker assignment. 

Severity Structure:

FYI

N/A

Needs Review

The majority,  if not all audio appears to be mis-mapped and routes to the wrong speaker assignment

How to Prevent:

Use templates with correct audio mapping.

Review channel mapping on timeline prior to exporting.

Solution:

Please refer to the technical specifications for the correct Audio Channel Mapping order, reorder the channels accordingly, and redeliver. Check the M&E for the same issue, and redeliver M&E as well if necessary.

 

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