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Error Code:

Dropped Frame


"Dropped Frame" refers to a single or sequence of frames which are missing or corrupted in the video essence.


Dropped Frames impact the Technical quality of an asset. The member experience is negatively affected as on screen motion will appear to stutter.  In some cases, dropped frames may be inherent to archival footage, consumer camera footage or the result of the animation style.

Severity Structure:




Playback is choppy and/or there is noticeable stutter in the motion.  Interpolated frames are missing.

How to Prevent:

Dropped frames are possibly inherent to frame rate converted, stock, or archival footage.

Review and use best possible stock and archival footage whenever possible. Use professional quality cameras and hardware/software standards conversion solution when changing from one frame rate to another.


Segment of footage must have missing frames replaced or sequence re-rendered to “smooth out” any choppy or stuttering playback.

If dropped frames are the result of a poor frame rate conversion, footage may need to be re-converted using an alternate method.

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