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Error Code:

Effects Out of Sync

Description:

"Effects Out of Sync” refers to sound effect timing that does not match on screen coincidence.

Impact:

Effects out of sync impacts Technical and Content quality of the asset.  The customer experience is negatively impacted if timing of sound effects do not align with on-screen cues.  It can take them out of a seamless viewing experience.

Severity Structure:

FYI

Effects are 1 frame or less earlier or later than on-screen action.

Issue

Effects are 2 or more frames earlier or later than on-screen action.

How to Prevent:                          
Review audio on timeline and ensure it is properly aligned with on-screen action, as sync can easily shift during an edit.

Verify that audio and video have been recorded at the same frame rate.

M&E QC will help prevent out of sync effects tracks from being duplicated in all dubs sourced from the M&E assets.

Solution:
Fix effects sync on timeline and re-export audio as needed. Check the M&E for the same issue, and redeliver M&E as well if necessary.

 

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