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Error Code:


Error Message:

ZIP images of differing formats or dimensions

Example: differing dimensions pt-BR_DUBCARD_1_NETFLIX_12569.jpg (1921x1080) differs from pt-BR_DUBCARD_2_NETFLIX_12569.jpg (1920x1080)


Dub cards in a multi-file ZIP archive have conflicting dimensions or image formats.


Ensure all dub cards have the same dimensions of the source asset and the same image format. For acceptable formats, please see page 27, section 5.7 of our current specification for complete technical and formatting requirements.

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