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Error Code:

Freeze Frame 

Description:

"Freeze Frame" is a duplicate frame(s) within the sequence that contains no different information than the adjacent frame(s).

Impact:

Freeze Frames impact both the Technical and Content Quality of the asset. Customer experience is negatively affected if there are stutters or skips in the motion of on-screen action. In severe cases, long sections of freeze frames may make the content unwatchable. Though sometimes creatively intended, freeze frames without creative context cues, may indicate a render or encoding error.

Severity Structure:

FYI

On screen effects or audio provide contextual cues that freeze frames are creatively intended to be part of program.

Issue

Freeze frame or series of freeze frames cause a noticeable stutter or disruption in on-screen action.

How to Prevent:                          

Freeze frames can often be caused by encoding or frame rate conversions. Use professional grade hardware/ software standards conversion solution when changing from one frame rate to another.

Avoid using a non-native frame rate source clip in a sequence of a different frame rate.

Solution:

Freeze frames must be replaced with correct frames to ensure seamless, smooth playback.

If freeze frames are the result of a poor frame rate conversion, footage may need to be re-converted using an alternate method.

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