Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Ident - Mix Down


"Ident Mix Down" refers to an Ident 2.0 mix that has been generated by mixing down the 5.1 audio to the stereo tracks.  


Ident Mix Down flag impacts Netflix's Brand Identity, this does not meet the expectations of correct implementation.

Severity Structure:




The Stereo audio contains the incorrect implementation of the Netflix Ident.

How to Prevent:                          

"Ident Last"
Don't have the Ident on the timeline, where it has the potential for being manipulated. Drop in an un-altered ident only right before final export.

"Ident-Free Delivery"
We are currently moving toward automating the Ident implementation process and allowing for the ingest of "Ident-free" deliveries. Effectively, removing the need for external partners to implement our Ident prior to delivering to Backlot. 

Replace with original un-altered Ident, and re-export. Please refer to the following Help Center resource to assist with proper implementation:  Master QC: Identifying and Implementing the Netflix "Ident"


Was this article helpful?
0 out of 0 found this helpful