Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Ident - Mix Down


Ident Mix Down refers to an Ident 2.0 mix that has been generated by mixing down the 5.1 audio tracks. Ident Mix Down impacts Netflix’s brand identity, and does not comply with our expectations regarding correct implementation.

Severity Structure:



Needs Review


Needs Fix

The stereo audio contains the incorrect implementation of the Netflix Ident.


Replace the portion of audio in the print master with the correct mix. Please refer to the following Help Center resource to assist with proper implementation:  Master QC: Identifying and Implementing the Netflix "Ident"


Was this article helpful?
0 out of 0 found this helpful