Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Incorrect Asset - Timecode

Description:

"Incorrect Timecode" is the improper formatting or corruption of a timecode track or frame rate.

Impact:

Incorrect Timecode impacts the Technical Quality of the asset. The customer experience will not be affected however the interaction with our internal systems may be compromised should an incorrect timecode track be delivered. This would be a timecode track starting at anything not conforming to the Netflix Specification. Assets derived from this piece may contain incorrect timecode.

Severity Structure:

FYI

N/A

Needs Review

Timecode does not match primary or is corrupted.


Solution:

The asset must have timecode track correctly formatted and re-delivered.

 

Was this article helpful?
0 out of 0 found this helpful