Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Luminance Shift


"Luminance Shift" refers to a change in luminance within a shot or scene, where no on-screen motivation supports the change. 


Luminance Shift impacts the Technical and Content Quality of the asset. Customer experience will be negatively affected if the Luminance of the piece shifts so greatly that it is either too bright or too dark to gather plot-pertinent information. This may be creative intent, although context clues should point to this. Any video created from this asset will contain Luminance Shifts.

Severity Structure:


Context clues point to creative intent, or there is something on screen that causes the luminance to shift.


Level change makes shot look very different from shots surrounding it. Happens mid shot and brings attention to the picture rather than the story. Shift makes on screen action impossible to see.

How to Prevent:                          

Review for luminance consistency across shots. Apply luminance changes equally across similar shots.


Luminance shift must be adjusted. Footage before or after must be made to match luminance or change must be deleted.

Was this article helpful?
0 out of 0 found this helpful