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Error Code:

Audio Channel Issue - Audio Mix Missing 

Description:

"Audio Mix Missing" is the lack of expected audio effect motivated by on-screen action.

Impact:

Audio Mix Missing impacts the customer experience and typically does not meet creative intent. Visual cues on screen do not match the heard experience, creating a poor customer experience.

Severity Structure:

FYI

N/A

Issue

The audio was not treated in a manner that aligns with the Primary audio source.

How to Prevent:

Review audio with the picture to ensure the proper audio message is being told. Make sure treatments are available in M&E, or otherwise, in order to create same experience in subsequent dubs created. 

Solution:

Audio returns to sweetening for proper treatment.

 

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