| Impact | Missing Dialogue negatively impacts member experience, as plot pertinent details may be lost. |
| Severity Assessment Guidance |
| FYI | On-screen character’s lip movement is clearly visible, and no accompanying dialogue is present. There are no clear indications that plot pertinent details are missing, but there are also no clear contextual cues that the lack of audible dialogue is creatively intended. I.e. The lack of dialogue cannot be definitely attributed to an intentionally inaudible “mouthing” of words. |
| Issue | On-screen character's lip movement is clearly visible, and no accompanying dialogue is present. Dialogue or voice over cuts out abruptly with no contextual cues indicating this is intentional, and plot pertinent details are clearly missing as a result. |
| Blocker | Dialogue is missing throughout several scenes or the majority of program runtime with clear indications that this is not intentional. A significant portion of the story is missing due to the lack of dialogue. |
| Solutions |
| How to Prevent | Lock audio tracks that are not being worked on in order to avoid inadvertently deleting track information. Review audio against picture to identify any scenes where there is character lip movement but potentially missing dialogue information. |
| How to Fix | Replace all missing dialogue. ADR as needed if no original intended dialogue is available. |