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Error Code:

Sync - Music


Music Out of Sync refers to when the music timing does not match the on-screen coincidence. It negatively impacts the customer experience, and is usually not creatively intended. This error is usually due to improperly implemented music cues.

Severity Structure:


The on-screen coincidence mismatches music by one (1) frame.

Needs Review

The on-screen coincidence mismatches music by less than two (2) frames. 

Needs Fix

The on-screen coincidence mismatches music by two (2) frames or more. 


Review and confirm if this is creative intent; otherwise, re-position elements to sync with the video or the expected/intended timing.

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