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Error Code:

Audio Channel Issue - Mixdown Issue


Mix-down Issue is a discrepancy between the independent mixes within an asset, where an element of audio is apparent in one mix, but missing in the other. Mix-down issue impacts both the technical and content quality of an asset. The customer experience is negatively impacted as crucial mix elements are missing from one of the streams consumed. It is rarely creative intent, and both mixes should present a similar experience. If there are any further assets derived from this mix, it will also exhibit mix-down issues.

Severity Structure:



Needs Review

Audio maybe low in mix in 2.0 compared to 5.1

Needs Fix

Audio elements are missing from one mix, but are present in the other mixes. One or more mixes is inconsistent from the rest of the mixes.


Review and confirm if this is creative intent; otherwise, replace all missing elements in the affected mix. Please note that all mixes must be consistent. 

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