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Error Code:

Missing Content - No Black Head or Tail


No Black at Head or Tail refers to an asset missing a slug at the beginning and/or end of the timeline. This error affects the technical and content quality of an asset.  Some streams delivered to customer devices need time to buffer, so some portions of content intended to be seen may be lost due to an absence of black at head and tail. This is not the creative intent and does not meet Netflix's specifications. If there are any derivatives of the asset, it will also have the No Black at Head or Tail error. 

Severity Structure:



Needs Review


Needs Fix

No head or tail black present. 


Black head and tail must be added by editorial.

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