Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code: 

Picture Stutter

Description:

"Picture Stutter" occurs when an image sequence lacks motion blur, inter-frames or portions of frame segments repeat in a short span of time.

Impact:

Picture stutter impacts the Technical and Content Quality of the asset. Customer experience will be adversely affected if on-screen motion or camera moves are jerky or lack inter-frame information. Intended movement of a piece will be negatively affected if the creative intent of look is not upheld. Picture stutter is rarely creative intent. Any video derived from this asset will contain Picture Stutter.

Severity Structure:

FYI

Occurs during scene containing a lot of motion, does not affect the look or on-screen information.

Issue

Severe motion loss, image is jerky and all motion on screen is affected.

How to Prevent:                          

Use stabilization to smooth out any jerky camera moves.

Shoot at the frame rate appropriate for the amount of motion.

Solution:

Video footage must be fixed to include all correct frames and make motion smooth.

Was this article helpful?
1 out of 10 found this helpful