Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Visible Production Crew/Equipment
Display Text Visible Production Crew/Equipment
Description "Visible Production Crew/Equipment" is the on-set technical personnel or equipment associated with a film/ television shoot being visible in the finished program (including shadows/reflections).
Impact The member experience is negatively impacted when the production process is highlighted by visible crew/equipment, disrupting the suspension of disbelief.
Severity Assessment Guidance
FYI A misc. person or object (including shadows/reflections), which cannot be definitively attributed to production or ruled out as such based on available contextual cues but is largely non-disruptive to the main focus of action.
Issue Crew, camera, lights, stands/ flags, boom mics, cue markers/ tape, cables or any other element that can definitively be attributed to production is visible in shot or in a clearly defined shadow/reflection.  
Blocker N/A
Solutions
How to Prevent

Cue markers should be as small and inconspicuous as possible.  Avoid neon or high contrast colored markers.

Apply “dulling” spray on reflective surfaces to minimize crew/ equipment reflections.

Shoot and conform at higher than the intended final resolution to allow for greater flexibility of repositioning/scaling.  

Review each shot in on-set monitors for common problem elements/locations - reflective surfaces, floors where there might be tape/cables/dolly tracks and edges of frame during pans/tilts/dolly shots, which might reveal boom mics/production flags/set elements.

How to Fix

Repositioning/scaling may be able to size out the crew/equipment if it exists along the edge of frame.

For reflections/shadows and crew/equipment visible further in frame, a VFX fix may be required to paint out the element.   

Was this article helpful?
11 out of 13 found this helpful