Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Backlot Material Status Workflow

When a Source Request is assigned to you, you will see it reflected in your “Insights” and "Asset States" buckets located below the "Search Modifier" bar:

Screenshot 2025-10-31 at 2.48.41 PM.png

Organizing your data: By utilizing the Groupings functionality you are able to organize your data info categories, including sorting the data by "Material Status".

Material Status Options:

  • Received: Once you have received the material needed to fulfill the request you should update the "Material Status" to "Received". If the material needed is only a Netflix proxy video, please update this state when you download the proxy. Note that this does not indicate if the material is workable/usable. It simply indicates you have taken receipt of the material.
  • Assigned: Material has been assigned to your vendor. 
  • Accepted: After you have received the material you should review it in order to identify if you can use it to generate a Netflix compliant file (work may need to be performed to achieve this). A source request's material status must be in an "Accepted" state in order to proceed with delivery. 

Screenshot 2025-10-31 at 3.04.07 PM.png

Bulk Edit: Select the Source Requests you wish to update using the tick boxes. Next click on the Change Status button that appears in the bulk option bar at the bottom of the screen:

Screenshot 2025-10-31 at 3.04.24 PM.png

From the now visible panel select the reason and add your comments. Then select "Save".

Screenshot 2025-10-31 at 3.15.16 PM.png

 

Single Source Request Edit: You can also update the "Material Status" for an individual Source Request within the "Source Request Details" view. To do this select the three dot menu from the actions column then select Details. 

Screenshot 2025-10-31 at 3.16.57 PM.png

Clicking the "Details" button will open up the "Source Request Details" in a new tab.

Select the "Edit" button (pencil icon). A side panel will open with controls to select your desired option from the "Material Status" drop down menu. Select the "Save" button in the bottom right corner of the panel to commit the change.

material

 



Change Log:

2017-10-31

Added clarifying verbiage: A source request's material status must be in an "Accepted" state in order to proceed with delivery.

Was this article helpful?
22 out of 27 found this helpful