Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Animation Error 

Description:

"Animation Error" is any artifact or impairment induced by or related to animated content. Can encompass many different types of errors from color shifts on a character/ object to extraneous artifacts that are not creatively inherent to a scene.  Can also refer to any general inconsistency in the animation itself that is not covered by another applicable error code.

Impact:

Animation Errors impact the Content Quality of the Asset. Member experience is negatively impacted by disrupted animation. 

Severity Structure:

FYI

N/A

Issue

Animation error affects on screen character or object

How to Prevent:                          

Review all key-frames and mattes prior to rendering to look for any potential animation inconsistencies.

Solution:

If animation error is minor or occurs close to the edge of frame, may be able to address with a re-comp or simple paint fix.  For larger animation errors, will most likely need to return to animation studio to correct and re-render affected shot.

Was this article helpful?
7 out of 10 found this helpful