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Error Code:

ContainerFormatNotSupported (An analysis was unable to be completed due to an unsupported Container Format)

Error Message:

An error occurred when indexing ISO-BMFF: Failed to get any video sync sample index entries. 


The container format of the asset can not be determined or is using features not supported by our delivery specifications.


Review your source and source metadata in relation to our delivery specification. Re-package and redeliver in the appropriate container format as per our delivery specifications.

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