Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

The Asset QC Dashboard provides a personalized and customizable experience to efficiently and effectively execute, track and monitor QC requests at both the individual asset and title-level status. 

As a vendor manager, you will see all of the requests that have had an Operator or Verifier from your organization assigned.

This article covers all the functionality of the Dashboard across both of the available views: The Card View and the List View.

 

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List View

 

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Card View

 

Accessing the Dashboard

When you log in to Asset QC (https://assetqc.netflixstudios.com), you will land on the Dashboard page. 

CQC Vendor Managers are onboarded to Asset QC by Netflix personnel. If you need assistance being onboarded, please file a ticket via the Partner Help Center.

 

Searching and Filtering the Dashboard

When the Dashboard loads, you will see all the requests that have been assigned to your Operators and Verifiers. Use the Filter bar to further refine what’s being shown by various categories.

Clicking into the Filter bar will expand a menu with options to further refine the results displayed in the Dashboard.

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You may select and apply multiple filters. Notice that the number count next to All Titles changes when filters are applied.

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Remove individual filters by selecting the X on the label, or remove all filters by selecting “Reset” from the filter bar.

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The Saved Filters function allows you to save sets of filters to quickly apply with one click. With filters applied, select Saved Filters, enter a name, and select Save. Simply click the filter from the menu to apply and conduct the search.

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Toggling “Set as Default” causes the Dashboard to open with the filters applied upon loading the site.

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Navigating the Dashboard

There are two ways to navigate the Dashboard - List View and Card View

List View

The List View displays Requests in order of their creation, with newest requests shown first. The List View does not group Requests by title by default.

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The health bar shows the amount of requests that are in Ready (QC Ready and Verificaiton Ready), In Progress, Fix Notes Needed, QC Failed, and QC Passed states. View Requests grouped by their status by selecting from the health bar.CQC_health bar.gif

 

Customize which columns are displayed using the "Columns" menu. See more details on the Columns menu in a later section of this article [bookmark].

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Columns can be reordered by dragging and dropping. 

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By default, Requests are listed in descending order by creation date, but can be sorted in various ways by selecting a column’s header.

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Card View

The Card View displays all titles that have requests assigned to your vendor in alphabetical order. Select the Card icon to change the Dashboard to the Card View.

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Each title has its own expandable card that lists and provides access to its QC Requests.

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The header of each title card provides helpful information at a glance prior to expanding.

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  • Title
  • Movie ID
  • Title Type
  • First Release Year
  • QC Request Statuses. The statuses that can be displayed are:
    • Number of Requests that require Fix Notes
    • Number of Requests that have Failed
    • Number of Requests that are Rushed Requests

The icons on the right side of each card indicate the number of Requests associated with an asset type.

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From left to right the icons represent:

  • Video
  • Audio
  • Subtitles
  • Dub Audio
  • Audio Description
  • Forced Narrative
  • Closed Captioning

Note - Although these Asset Types and Requests are visible in the Dashboard, users with the CQC Vendor Manager role can only interact with the following requests:

QC Mode:

  • Browser

Request Type:

  • Audio 5.1
  • Audio Stereo
  • Audio Description
  • Audio Description 5.1
  • Audio Description Stereo
  • Closed Captioning
  • Dub 5.1
  • Dub Stereo
  • Forced Narrative
  • Subtitle
  • Video
  • Video & Audio

Once the title card is expanded, a Health Bar is displayed. The Health Bar shows the number of requests that are in  Ready, In Progress, Fix Notes Needed, QC Failed, and QC Passed states.

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View Requests grouped by their status by selecting from the Health Bar.

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Customize which columns are displayed using the Organize menu. See more details on the Organize menu in a later section of this article.

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Columns can be reordered by dragging and dropping. 

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By default, Requests are listed in descending order by creation date, but can be sorted in various ways by selecting a column’s header.

CQC card sort.gif

The bottom of each card has additional controls.

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  1. Select another page to view more requests
  2. Control how many rows of requests are displayed

Organize Menu

The Organize menu allows for the customization of the information displayed in the Dashboard. Selections are sticky and will persist across sessions when logging in and out, or refreshing the page.

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There are three sections within the Organize Menu.

Request Visibility can control visibility for Supplementals and showing only the latest version of a QC request. Toggle the checkboxes to include or exclude these parameters from the Dashboard.

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Asset Types selections control which QC Requests are displayed in the Dashboard. Use this to customize the Dashboard to include desired requests.

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Customize Columns selections control which columns are displayed in the Dashboard. All columns are selected by default.

CQC columns menu columns.gif

Support

If you require any technical support while using Asset QC, select the user profile icon in the top right of the screen and select "Support" to open a modal where you can open a ticket. Our team will respond to help resolve your issue ASAP.

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