Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

 

The Asset QC Dashboard provides a personalized and customizable experience to efficiently and effectively execute, track, and monitor QC requests at both the individual asset and title-level status.

This article covers all the functionality of the Dashboard across both of the available views: The Card View and the List View.

01.png

Card View

02.png

List View 

 

As an external production team member, you will see all the QC requests for the shows to which you are currently onboarded.

Accessing the Dashboard

When you log in to Asset QC (https://assetqc.netflixstudios.com), you will land on the Dashboard page.

All users are onboarded to Asset QC by Netflix personnel. If you need assistance being onboarded, please file a ticket via the Partner Help Center.

Navigating the Dashboard

There are two ways to navigate the Dashboard - Card View and List View

Card View

The Card View displays all titles that you have been onboarded to in alphabetical order.

01.png

Each title has its own expandable card that lists and provides access to its QC Requests.

The header of each title card provides helpful information at a glance prior to expanding.

04.png

  • Title
  • Movie ID
  • Title Type
  • First Release Year
  • QC Request Statuses. The statuses that can be displayed are:
    • Number of Requests that require Fix Notes
    • Number of Requests that have Failed
    • Number of Requests that are Rushed Requests

The icons on the right side of each card indicate the number of Requests associated with an asset type.

05.png

  • Video
  • Audio
  • Subtitles
  • Dub Audio
  • Audio Description
  • Forced Narrative
  • Closed Captioning

Note - Although these Asset Types and Requests are visible, users with the Production Admin role can only open the following requests in the following states:

 

QC Mode:

  • Download QC
  • Cast QC

Request Type:

  • Audio 5.1
  • Audio Atmos
  • Audio Stereo
  • M&E
  • Printmaster
  • Primary Audio Atmos
  • Video
  • Video & Audio

Request State

  • Fix Notes Needed
  • QC Failed
  • QC Passed
  • QC Passed with Issuess

You can customize your Dashboard using the Columns menu to show only these options. The Columns menu is covered later in this article.

Once the title card is expanded, a Health Bar is displayed. The Health Bar shows the number of requests that are in  Ready, In Progress, Fix Notes Needed, QC Failed, and QC Passed states.

06.png

View Requests grouped by their status by selecting from the Health Bar.

status filter.gif

Customize which columns are displayed using the "Columns" menu. See more details on the Columns menu in a later section of this article.

07.png

Columns can be reordered by dragging and dropping.

collumn reorder.gif

By default, Requests are listed in descending order by creation date, but can be sorted in various ways by selecting a column’s header.

questino.gif

The bottom of each card has additional controls

08.png

  1. Select another page to view more requests
  2. Control how many rows of requests are displayed in the card

List View

Select the List icon to change the Dashboard to the List View.

list view.png

The List View displays Requests in order of their creation, with the newest created requests shown first. The List View does not group Requests by title by default.

02.png

The health bar shows the number of requests that are in Ready, In Progress, Fix Notes Needed, QC Failed, and QC Passed states. View Requests grouped by their status by selecting from the health bar.

Untitled design (19).png

Customize which columns, asset types, and more are displayed using the Columns menu. See more details on the Columns menu in its section of this article.

07.png

Columns can be reordered by dragging and dropping.

card reorder.gif

By default, Requests are listed in descending order by creation date, but can be sorted in various ways by selecting a column’s header.

card sort.gif

Columns Menu

The Columns menu allows for the customization of the information displayed in the Dashboard. Selections are sticky and will persist across sessions when logging in and out, or refreshing the page.

columns menu.png

There are three sections within the Columns menu.

  • Request Visibility
  • Asset Types
  • Customize Columns

Request Visibility can control visibility for Supplementals, showing only the latest version, and showing requests from the last year. Toggle the checkboxes to include or exclude these parameters from the Dashboard.

request viz.png

Asset Types selections control which QC Requests are displayed in the Dashboard. Use this to customize the Dashboard to include desired requests.

columns toggle.gif

Customize Columns selections control which columns are displayed in the Dashboard. All columns are enabled by default.

customize columns.gif

Searching and Filtering the Dashboard

Use the Filter bar to further refine what’s being shown on the Dashboard by various categories.

filters.png

Clicking into the Filter bar will expand a menu with options to further refine the results displayed in the Dashboard.

filter search.gif

You may select and apply multiple filters. Remove individual filters by selecting the X on their label, or removed all filters by selecting “Reset” from the filter bar.

Untitled design (20).png

The Saved Filters function allows you to save sets of filters to quickly apply with one click. With filters applied, select Saved Filters, enter a name, and select Save.

Untitled design (21).png

The Saved Filters can now be applied with a single click from the menu. There is no limit to how many Saved Filters can be created.

saved filters.gif

Toggling “Set as Default” causes the Dashboard to open with the filters automatically applied upon loading Asset QC.

Untitled design (22).png

Support

If you require any technical support while using Asset QC, select the user profile icon in the top right of the screen and select "Support" to open a modal where you can open a ticket. Our team will respond to help resolve your issue ASAP.

support.png

Was this article helpful?
3 out of 3 found this helpful