Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Please note that as of April 2024, ShotGrid has been renamed to Autodesk Flow Production Tracking. We are working to update documentation to reflect the changes, but you may see it being referenced as one or the other in the meantime. Thank you for your patience and understanding.



Flow Production Tracking (fka ShotGrid) is a third-party production tracking web application. As part of Netflix's VFX Reporting process, production partners can submit critical production data to Netflix VFX title management for review. Netflix relies on ShotGrid Status Reporting to provide productions and vendors with a quick and easy way to report on and manage asset lists and shots. Having this information helps all of us understand the health of the show and allows your Netflix partners to get in front of potential issues.



To access Netflix ShotGrid Status Reporting (netflix-review.shotgunstudio.com) for your project, you need the following:

  1. An active Netflix Partner account. If you have not previously set up a Netflix Partner account, you will receive an email prompting you to create a password. Complete this step before attempting to access ShotGrid reporting.
  2. An Autodesk ID (ShotGrid) account. This can only be created once the first step is completed. When your Netflix VFX Contact on-boards you to ShotGrid for the first time, you’ll receive a ShotGrid welcome email. If you have not received an email, please check your spam folder.

If you are running into issues or unsure of what to do during the onboarding and account creation process, do not hesitate to reach out to your Netflix VFX contact to assist you.



To begin, open the ShotGrid welcome email in your inbox and click on the button that says "ACCEPT INVITATION" or "ENTER SITE".


Example email you will receive when first onboarded onto ShotGrid.

If your email has the “ACCEPT INVITATION” button, it will take you to a brief web form with your pre-filled ShotGrid email address. Please set your password and complete your Autodesk ID creation using this form.


Example email if you are invited to and have an existing Autodesk ID.

If your email has the "ENTER SITE" button, you may already have an Autodesk ID. This will take you to the main ShotGrid review site at netflix-review.shotgunstudio.com. From there, and click on the “Sign In with Autodesk ID” button to continue and complete the account creation process.



Once your Autodesk ID has been created, you must also configure 2FA to meet our security requirements for accessing the Netflix-review ShotGrid site.

  1. To start, go to https://profile.autodesk.com/security and select “Set up” under “2-step verification” to set up 2FA. 
  2. You will be prompted for your username (email address) and password, and then you may select “GET STARTED” to begin configuration.
  3. Lastly, you will need install an authenticator app on your mobile device to generate a code. Autodesk supports all time-based on-time passcode (TOTP) authenticator apps. A few examples are Cisco Duo, Google Authenticator, and Microsoft Authenticator, all of which are free. More instructions can be found here.


Example of the QR code you will see when you begin the 2FA setup.


With an Autodesk ID created and 2FA established, you can now access https://netflix-review.shotgunstudio.com using the “Sign in with Autodesk ID” button.



Q: Who can I talk to for any issues or questions?

A: If for any reason you run into issues with ShotGrid, or have any questions or concerns, you should reach out to your Netflix VFX Contact. They will be able to help you or escalate internally to our Netflix ShotGrid admins.



Inicio de sesión en ShotGrid – LatAm Spanish

Masuk ke ShotGrid – Indonesian

ShotGrid 로그인 – Korean 

ShotGridへのログイン – Japanese

การลงชื่อเข้าใช้ ShotGrid – Thai

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