From the Assets Tab in Content Hub with the proper permissions you will be able to download assets. Before you begin any downloads please ensure that you have Aspera Connect installed.
When accessing the Assets Tab please note that the page will default to dark mode and if you need help navigating the Assets Tab you can find help here.
Downloading a Single Asset Grid View
Hover over the asset you wish to release and then select the Down Arrow icon.
Figure A
Aspera Connect will initiate and you can monitor the progress of the download there.
Downloading a Single Asset List View
Select the Down Arrow from the right hand Actions column.
Figure B
Aspera Connect will initiate and you can monitor the progress of the download there.
Downloading Multiple Assets in Grid View
Hover over the files you want to download and select the box in the upper left of the thumbnail.
Figure C
Select Download located above your assets grid.
Figure D
Aspera Connect will initiate and you can monitor the progress of the download there.
Downloading Multiple Assets in List View
Select the box to the left of the grid containing the asset information.
Figure E
Select Download located above your assets grid.
Figure F
Aspera Connect will initiate and you can monitor the progress of the download there.
Downloading from the Media Player
Select Download from the upper right hand corner.
Figure G
Aspera Connect will initiate and you can monitor the progress of the download there.
Downloading from the Info Panel
From the info panel select Files.
Figure H
Select the Down Arrow icon next to the file you wish to download.
Figure I
Aspera Connect will initiate and you can monitor the progress of the download there.