| Global Sync Offset | |
| Display Text | Global Sync Offset |
| Description | “Global Sync Offset” refers to audio across a section or the entire program that is out of sync with picture or timed text (early or late) by a consistent amount of frames/seconds. |
| Impact | Global sync offset will be distracting to members and could potentially make the content unwatchable. |
| Severity Assessment Guidance | |
| FYI | N/A |
| Issue | Audio sync is noticeably and consistently offset compared to on screen action throughout a scene or multiple scenes. |
| Blocker |
Audio sync is noticeably and consistently offset compared to on screen action through the majority of or the entirety of the program. Text is noticeably and consistently offset compared to corresponding audio cues/on-screen action through the majority of or the entirety of the program. |
| Solutions | |
| How to Prevent |
Review audio on timeline and ensure it is properly aligned with on-screen action, as sync can easily shift during an edit. For text and secondary audio, ensure that these files are being conformed against the latest Netflix Final Proxy available from Backlot. |
| How to Fix |
Fix sync on timeline and re-export audio as needed. All secondary assets must conform to the Netflix Final Proxy. Backlot will indicate when a proxy is available and when it has been "upgraded" due to a new video being delivered. |