Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Extraneous Content (Text)

Description:

Extraneous Timed Text events do not match any audible or on-screen text cues.

Solution:

Issues which can be flagged by this error code include: notes left in by the original Timed Text author, advertisements, lines of "dialogue" or cues that appear out of place and events that translate on-screen text that requires no translation resulting in redundancy.

Address the events flagged in the Source Request and redeliver.

Was this article helpful?
3 out of 3 found this helpful