Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:


Error Message:

The begin time for the p element at line 44 could not be parsed. Value = 00:01:04?12 Error = com.netflix.encodingtools.timedtextlibrary.parsers.timedtextparsers.dfxp.DfxpException: Unable to parse time: 00:01:04?12


The TTML file has a schema conformance issue that may cause presentation issues. While the file may conform to the TTML spec, it is not compliant with current accepted practices, and the subtitle may not display as intended. The error message will include details of what is exactly wrong. In the above example we can see that the last timecode separator is invalid, i.e. a question mark (?)


Please review the error, correct the issues in the TTML file and redeliver.

Was this article helpful?
0 out of 0 found this helpful