| Truncation | |
| Display Text | Truncation |
| Description | “Truncation” refers to an incomplete asset, where a portion of the program is missing from the head/tail of the asset. This results in an abrupt cut out before the end of program or cut in after the true beginning of program. This is often the result of export or encoding errors. |
| Impact | Depending on the severity of the truncation (i.e. how much program content is missing), plot pertinent details may be lost as well as being a potential contractual issue if required main titles, end credits, or production logos are truncated/missing. In severe cases, it may make the content unwatchable. |
| Severity Assessment Guidance | |
| FYI | N/A |
| Issue | A portion of the program is missing or cuts out abruptly. |
| Blocker | A significant portion of the program is missing, meaning a majority of critical plot details are lost. |
| Solutions | |
| How to Prevent |
Review timeline in and out points before exporting to ensure full duration of the timeline is included. Review head and tail to make sure any titles/ credits/logos are present and complete. Be careful when making timeline selections for edits/deletion. |
| How to Fix | Replace missing content and/or adjust in and out points in your timeline. Review before and after export to ensure the program content is complete before redelivery. |