Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Extraneous Content - Segment bumpers

Description: 

Video contains intra-program bumpers, teaser or recap content.

Solution: 

Video must be edited to remove the content. If the use of bumpers is creative intent then please communicate this to your Netflix representative via Backlot and the issue will be reviewed on a case-by-case basis.

If you have also uploaded associated assets for an affected video (i.e. Secondary Audio or Timed Text) then these will need to be adjusted and redelivered as well to maintain sync. Please contact your Netflix representative and ask them to issue Redelivery Requests for those assets as well.

Was this article helpful?
0 out of 0 found this helpful