| Burned In Subtitles | |
| Display Text | Burned In Subtitles |
| Description | “Burned In Subtitles” refers to any subtitle text that is rendered into the picture of the primary video asset. |
| Impact | Netflix localizes subtitles for various languages to provide a seamless viewing experience for our members around the world. Any subtitles that are rendered into picture will compete with Netflix localized subtitles. In some cases, both the original and Netflix localized subtitles may be unreadable, if the Netflix localized subs are overlaid on top of the burned in subtitles. |
| Severity Assessment Guidance | |
| FYI | N/A |
| Issue | Subtitles are rendered into the picture of the primary video asset. |
| Blocker | N/A |
| Solutions | |
| How to Prevent |
Do not include any burned in subtitles in content being delivered to Netflix. Check for the availability of textless material to replace burned-in subtitle video segments with textless video segments. Review content for any on-screen text that is not main titles, end credits, locales or graphics. Discuss the intention to include burned in subtitles in your final deliverables with your Netflix representative before proceeding. |
| How to Fix | Remove any burned in subtitles from picture, and redeliver. |