Error Code:
Incorrect Asset - Asset Type
Description:
“Incorrect Asset Type” refers to the wrong file type or format being delivered to a source request.
Impact:
The asset cannot be used on service, as the file delivered does not match the specifications or file type requested.
Severity Structure:
FYI |
N/A |
Blocker |
The asset delivered does not match the specifications or file type requested. This should be treated as a blocker, and a support ticket should be submitted before proceeding. |
How to Prevent:
Review filenames and extensions in comparison to source request when delivering.
Solution:
Redeliver correct asset.