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Error Code:

Incorrect Asset - Asset Type 

Description:

“Incorrect Asset Type” refers to the wrong file type or format being delivered to a source request.

Impact:

The asset cannot be used on service, as the file delivered does not match the specifications or file type requested.

Severity Structure:

FYI

N/A

Blocker

The asset delivered does not match the specifications or file type requested.  This should be treated as a blocker, and a support ticket should be submitted before proceeding.

How to Prevent:

Review filenames and extensions in comparison to source request when delivering.

Solution:

Redeliver correct asset.

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