Incorrect Asset - Title | |
Display Text | Incorrect Asset - Title |
Description | "Incorrect Title" refers to an asset that does not have the correct title (main or episodic) within program or an asset that was delivered to the wrong source request. |
Impact | An incorrect title creates confusion over what the intended program is and can create a sequencing issue in episodic content. |
Severity Assessment Guidance | |
FYI | N/A |
Issue | N/A |
Blocker | The wrong title was received. It’s possible to determine this based on contextual cues and/or the title or episode # within the program not matching the title specified in the Asset QC request. |
Solutions | |
How to Prevent |
Confirm the package ID/source request information matches what you intend to deliver. Review filenames against source requests when delivering. Compare expected titles to the title in program. |
How to Fix | If the wrong title/episode was delivered to the wrong source request, the correct file must be redelivered to the correct source request. If the title in program does not match what is indicated in the source request details, please contact your Netflix representative to confirm. |