Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Sync - Intermittent 

Description:

Timed Text sync with audio/video is inconsistent throughout the program (i.e. some scenes are in sync and others are out of sync).

Solution:

Correct the sync. If you are not originating the file and the issues are unfixable then an alternate source free of the intermittent sync issues must be located.

Was this article helpful?
0 out of 0 found this helpful