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Error Code:

UNMATCHED-3 (No Request Match)

Error Message:

Failed to match text asset for file ExampleFilename.mov


The Netflix Request ID used in the manifest does not match any open Source Request.


Double-check the Netflix Request ID that appears in the Source Request and compare it to the value used within the manifest file. There will be a mismatch. Update the manifest to use the correct Netflix Request ID and redeliver.

Please give this new manifest a unique filename to assist with any further troubleshooting.

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