Error Code:
CommercialBlacks-BlacksWithSilence (Commercial blacks with silent audio detected)
Error Message:
Black and silent segments at: 00:00:13-00:00:17
Definition:
Segments of black video with silent audio, exceeding 2 seconds in duration, were detected within the source file.
Solution:
Review the timecode(s) listed in the error message. Reduce the duration of the segment(s) so that it is no more than 2 seconds in duration.
If the use of black and silence is creative intent please relay this information to your Netflix representative by commenting on the Source Request in Backlot.