Error Code:
Incorrect Asset - Language
Description:
“Incorrect Language” refers to an asset that was delivered with a dialogue language that does not match the expected language of the asset.
Impact:
The asset will not be consumable, as the language was not the intended selection by the member and will not be understood.
Severity Structure:
|
FYI |
N/A |
|
Blocker |
The asset does not contain the language specified. This should be treated as a blocker, and a support ticket should be submitted before proceeding. |
How to Prevent:
Confirm that package IDs match source request when delivering.
Review filenames against source request when delivering.
Listen for keywords in expected language.
Solution:
Redeliver correct language audio file.