Incorrect Asset - Language
“Incorrect Language” refers to an asset that was delivered with a dialogue language that does not match the expected language of the asset.
The asset will not be consumable, as the language was not the intended selection by the member and will not be understood.
The asset does not contain the language specified. This should be treated as a blocker, and a support ticket should be submitted before proceeding.
How to Prevent:
Confirm that package IDs match source request when delivering.
Review filenames against source request when delivering.
Listen for keywords in expected language.
Redeliver correct language audio file.