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Error Code:

Incorrect Asset - Language 

Description:

“Incorrect Language” refers to an asset that was delivered with a dialogue language that does not match the expected language of the asset.

Impact: 

The asset will not be consumable, as the language was not the intended selection by the customer and will not be understood.

Severity Structure:

FYI

N/A

Blocker

The asset does not contain the language specified. This should be treated as a blocker, and a support ticket should be submitted before proceeding.

How to Prevent:

Confirm that package IDs match source request when delivering.

Review filenames against source request when delivering.

Listen for keywords in expected language.

Solution:

Redeliver correct language audio file.

 

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