Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.


How do I contact technical support to help me with a Backlot issue?


If you have an issue with an asset and require assistance, select "Submit a Request from the top right corner of the Partner Help Center. 

Screenshot 2023-10-31 at 10.42.32 AM.png

When the page loads, select the correct option from the dropdown menu.Screenshot 2023-10-31 at 10.43.01 AM.png


Fill out all fields on the form, and please be as descriptive as possible when submitting your support request. Our support team will get back to you as soon as possible.

Screenshot 2023-10-31 at 10.48.21 AM.png

Was this article helpful?
21 out of 38 found this helpful