Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

TEXT_NON_NATIVE_TRANSLATION_PRE_QC (Translation Fix)

Definition:

This error code relates to Netflix Original content that undergoes our Pre-QC process. The error is issued when we require specific changes to a translation being used within a Timed Text or Secondary Audio asset. For example, we may identify an inconsistency across multiple episodes and request that changes be made to make them consistent.

Your Netflix representative will communicate the precise issue to you via a comment in Backlot.

Was this article helpful?
7 out of 9 found this helpful