Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Question:

Where do I find audio or localization Master QC reports?

Answer:

For audio QC, localization QC notes are integrated into source requests. You will see two QC report links for audio files under the Quality Control tab in the source request details page when audio files are going through both master and localization QC.

When you see a redelivery request on an audio file, there will either be one or two reports depending on whether the title went through master or localization QC or both.

For audio files going through both master and localization QC:

When both master and localization QC are complete, you will see links to both reports in the source request details page under the "Quality Control" tab:

LQC_MQC_Reports_BKLT_Screenshot.png

 

For audio files only going through one QC (either master or localization):

The source request will move to redelivery requested when the QC is completed and you will only see the one report. There will be a result in the result column upon completion of the QC pass.

Reports:

Master QC reports remain the same. Access will continue to be a manual assignment per report, if you do not have access, please request from the Content Distribution Specialist assigned to the title.

Localization QC reports follow a similar format to master QC reports. All issues with a severity of needs review, needs fix, or blocker must be addressed.

We have added blocker as a new severity level. These are issues that will prevent Netflix from launching an asset and should be addressed with urgency.

Was this article helpful?
0 out of 0 found this helpful