Content Hub support is available 24/7 365 should you need assistance. To submit a support ticket:
1. Select the question mark in the upper right of the screen.
2. From the drop down select Submit a Ticket.
3. In the now visible model fill in all the information, and describe, in detail, the errors you are experiencing. Including:
- Request Type
- The Project where you are experiencing the error.
- Description including as much information as possible
- CC any additional team members if wanted
4. Select Submit and someone from Netflix Production Support will respond to your request.