A Pre-Release Servicing Turnover Is created when a near final version of content is needed after the locked cut but before the final IMF has been created, and is used for various distribution and marketing needs.
Consult with your Netflix Contact to determine the requirements for Servicing Turnover assets.
If there are not specific needs for the title, use the specifications detailed below.
File Naming Conventions
There is not a required naming convention for Servicing Turnover assets, however Netflix recommends that the name be human readable and include descriptive details about the file (such as title, season, episode, format, frame rate, resolution, color space, gamma/transfer function, date created, version, etc.).
Examples:
title_s01e01_proreshq_23976_3840x2160_sdr_rec709_g24_20190101_01.mov
title_s01e01_proreshq_23976_3840x2160_sdr_rec709_g24_20190101_01_textless.mov
title_s01e01_proresxq_23976_3840x2160_hdr_p3d65_pq_20190102_03.mov
title_s01e01_h264_23976_1920x1080_sdr_rec709_g24_20190101_02.mov
ProRes 422 HQ Servicing Turnover (SDR)
The 'ProRes 422 HQ Servicing Turnover (SDR)' must be created from the source that represents the final locked picture, final color grade, final VFX, and final sound whenever possible. These files may be used as image/sound source for downstream creative assets (trailers, edits, promos, etc.). If approved by Netflix, HD (1920x1080) resolution may be acceptable.
| UHD Video | |
| CONTAINER: | Quicktime MOV |
| CODEC: | Apple ProRes 422 HQ |
| CONTAINER SIZE: | UHD (3840x2160) |
| PIXEL ASPECT RATIO: | 1:1 |
| ACTIVE IMAGE SIZE: | Active Image Scaled to UHD, e.g. 3840x1920 (2.0), 3840x2160 (1.78) |
| COLOR SPACE: | Rec.709 |
| WHITE POINT: | D65 |
| EOTF: | BT.1886 |
| FRAME RATE: | Native Deliverable (e.g 23.976, 24, 25, 29.97, 30, etc.) |
| BARS/TONE,SLATE, 2 POP, etc: | None (Do not include these in the file) |
| START TIMECODE: | 00:00:00:00 |
| TIMECODE: | Non Drop Frame |
| Audio | |
| MIX: | Theatrical or Nearfield Print Master |
| CODEC: | Uncompressed Linear PCM |
| SAMPLE RATE: | 48kHz |
| BIT DEPTH: | 24-bit |
| TRACK COUNT: | 8 |
| TRACK ORDER | ||||||||
| TRACKS | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| 5.1+2.0 | L | R | C | LFE | Ls | Rs | Stereo Left | Stereo Right |
| File Timing | ||||
| Start of File | 1 Second of Black & Silence | Runtime PROGRAM | 1 Second of Black & Silence | End of File |
ProRes 422 HQ Servicing Turnover (SDR): Textless Complete
The 'ProRes 422 HQ Servicing Turnover (SDR): Textless Complete' is a textless file to allow localization, publicity, marketing or other work to begin before final delivery of a title. The file must represent the most current work-in-progress state (edit, color, sound, VFX) available at the time of the request, exclusive of any main title, locators, graphics or other on-screen text. If approved by Netflix, HD (1920x1080) resolution may also be acceptable.
| UHD Video | |
| CONTAINER: | Quicktime MOV |
| CODEC: | Apple ProRes 422 HQ |
| CONTAINER SIZE: | UHD (3840x2160) |
| PIXEL ASPECT RATIO: | 1:1 |
| ACTIVE IMAGE SIZE: | Active Image Scaled to UHD, e.g. 3840x1920 (2.0), 3840x2160 (1.78) |
| COLOR SPACE: | Rec.709 |
| WHITE POINT: | D65 |
| EOTF: | BT.1886 |
| FRAME RATE: | Native Deliverable (e.g 23.976, 24, 25, 29.97, 30, etc.) |
| BARS/TONE,SLATE, 2 POP, etc: | None (Do not include these in the file) |
| START TIMECODE: | 00:00:00:00 |
| TIMECODE: | Non Drop Frame |
| Audio | |
| MIX: | 2.0 Dialogue / Music / Effects |
| CODEC: | Uncompressed Linear PCM |
| SAMPLE RATE: | 48kHz |
| BIT DEPTH: | 24-bit |
| TRACK COUNT: | 6 |
| TRACK ORDER | ||||||
| TRACKS | 1 | 2 | 3 | 4 | 5 | 6 |
| D / M / E | 2.0 Dialogue Left | 2.0 Dialogue Right | 2.0 Music Left | 2.0 Music Right | 2.0 Effects Left | 2.0 Effects Right |
| File Timing | ||||
| Start of File | 1 Second of Black & Silence | Runtime PROGRAM | 1 Second of Black & Silence | End of File |
ProRes 4444 XQ Servicing Turnover (Dolby Vision)
The 'ProRes 4444 XQ Servicing Turnover (Dolby Vision)' shall be created from the source that represents final locked picture, final color grade, final VFX, and final sound whenever possible. These files may be used as image/sound source for downstream creative assets (trailers, edits, promos, etc.). Delivery must include a Dolby Vision Metadata sidecar XML. If approved by Netflix, HD (1920x1080) resolution may be acceptable.
| UHD Video | |
| CONTAINER: | Quicktime MOV |
| CODEC: | Apple ProRes 4444 XQ |
| CONTAINER SIZE: | UHD, i.e. 3840x2160 |
| PIXEL ASPECT RATIO: | 1:1 |
| ACTIVE IMAGE SIZE: | Active Image Scaled to UHD, e.g. 3840x1920 (2.0), 3840x2160 (1.78) |
| COLOR SPACE: | P3 |
| WHITE POINT: | D65 |
| EOTF: | PQ |
| FRAME RATE: | Native Deliverable (e.g 23.976, 24, 25, 29.97, 30, etc.) |
| BARS/TONE,SLATE, 2 POP, etc: | None (Do not include these in the file) |
| START TIMECODE: | 00:00:00:00 |
| TIMECODE: | Non Drop Frame |
| Audio | |
| MIX: | Theatrical or Nearfield Print Master |
| CODEC: | Uncompressed Linear PCM |
| SAMPLE RATE: | 48kHz |
| BIT DEPTH: | 24-bit |
| TRACK COUNT: | 8 |
| TRACK ORDER | ||||||||
| TRACKS | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| 5.1+2.0 | L | R | C | LFE | Ls | Rs | Stereo Left | Stereo Right |
| File Timing | ||||
| Start of File | 1 Second of Black & Silence | Runtime PROGRAM | 1 Second of Black & Silence | End of File |
Dolby Vision Metadata sidecar XML timing should be conformed to final deliverable timing. All Shots must be analyzed for Dolby Vision Metadata.
H264 Servicing Turnover (SDR)
The 'H264 Servicing Turnover (SDR)' must be created from the source that represents the final locked picture, final color grade, final VFX, and final sound whenever possible. There is no specific data rate defined, the data rate should be high enough to maintain good visual quality throughout, dependent on content.
| HD Video | |
| CONTAINER: | Quicktime MOV or MP4 |
| CODEC: | H.264 |
| CONTAINER SIZE: | HD 1920x1080 |
| PIXEL ASPECT RATIO: | 1:1 |
| ACTIVE IMAGE SIZE: | Scaled to HD, eg. 1920x960 (2.0), 1920x1080 (1.78) |
| COLOR SPACE: | Rec.709 |
| WHITE POINT: | D65 |
| EOTF: | BT.1886 |
| FRAME RATE: | Native Deliverable (e.g 23.976, 24, 25, 29.97, 30, etc.) |
| BARS/TONE,SLATE, 2 POP, etc: | None (Do not include these in the file) |
| START TIMECODE: | 00:00:00:00 |
| TIMECODE: | Non Drop Frame |
| Audio | |
| MIX: | Theatrical or Nearfield Print Master |
| CODEC: | HE-AACv1, HE-AACv2 or AAC-LC |
| SAMPLE RATE: | 48kHz |
| BIT DEPTH: | 24-bit |
| TRACK COUNT: | 1 |
| TRACK ORDER | ||
| TRACKS | 1 | |
| Interleaved Stereo (Option 1) | L | R |
| Interleaved Matrixed Stereo (Option 2) | Left Total | Right Total |
| File Timing | ||||
| Start of File | 1 Second of Black & Silence | Runtime PROGRAM | 1 Second of Black & Silence | End of File |
Change Log:
-
5/7/24
- Added definition and context for a Pre-Release Servicing Turnover
- Formatting updates for readability.
-
12/16/19
- Updated to provide detailed specifications for all Servicing Turnover assets.