Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

UNSUPPORTED-30

Error Message:

Source file is not supported.

Description:

This asset is of a type not found in the Netflix delivery specification.

Solution:

Review your source and source metadata in relation to our delivery specification. Ensure that the file is being encoded in the appropriate codec(s).  

Was this article helpful?
0 out of 0 found this helpful