Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Incorrect File Metadata

Description:

"Incorrect File Metadata" is any data provided with an asset that is incorrect or corrupted.

Impact:

Incorrect information surrounding an asset may result in delivery, encoding or display issues.

Severity Structure:

FYI

N/A

Issue

File metadata associated with asset contains incorrect information, which does not match the actual format of the asset.

How to Prevent:

Ensure any tags associated with asset are correctly set prior to export to ensure metadata is accurately populated.

Solution:

Fix any incorrect file metadata tags and redeliver.

Was this article helpful?
0 out of 0 found this helpful