Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Incorrect File Metadata


"Incorrect File Metadata" is any data provided with an asset that is incorrect or corrupted.


Incorrect information surrounding an asset may result in delivery, encoding or display issues.

Severity Structure:




File metadata associated with asset contains incorrect information, which does not match the actual format of the asset.

How to Prevent:

Ensure any tags associated with asset are correctly set prior to export to ensure metadata is accurately populated.


Fix any incorrect file metadata tags and redeliver.

Was this article helpful?
0 out of 1 found this helpful