Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Extraneous Content - Description 

Description:

"Extraneous Description" refers to any audio descriptive dialogue that is redundant or does not apply to the action taking place in the program. This can result in incorrect descriptive dialogue or descriptive dialogue that competes with character dialogue in the program.

Impact:

Extraneous descriptions can sound redundant in a program or interfere with the dialogue of characters on screen, creating a negative customer experience.

Severity Structure:

FYI

N/A

Issue

Incorrect or redundant descriptions are provided in-program, or descriptive audio competes with character dialogue or plot-pertinent audio.

How to Prevent:                          

Keep temp tracks completely separate from final tracks, and lock audio tracks that are not being worked on in order to avoid cross-contaminating tracks. Review audio to picture to catch out of place or duplicated elements.  

Solution:

Extraneous content must be removed and replaced with the intended audio.

Was this article helpful?
0 out of 0 found this helpful