Volume/Level - Low Level
There are audio tracks or segments peaking at dramatically low levels, resulting in a poor customer experience.
Audio at lower levels than creatively intended can result in dialogue or effects not being heard, resulting in a poor customer experience.
Lower audio levels do not impact the experience during playback, or they are creatively chosen.
There are audio tracks or segments peaking at noticeably lower levels, causing a poor customer experience.
How to Prevent:
Accurately capture the performance with a good signal level, but without clipping.
Balance elements in relation to one another to achieve consistency in the mix.
Correct the audio to ensure a consistent level across the content.
Address this issue by looking at the content from the perspective of the viewer, ensuring the audio is at a level that would provide a pleasant viewing experience.
If you are dealing with Netflix Original content please ensure you follow the audio mixing requirements which specifically detail the required average loudness and peak levels.