Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

Error Code:

Contaminated Blacks

Description:

“Contaminated Blacks” refers to black levels that have additional saturation or enhanced noise/ blocking.  

Impact:

Contaminated blacks affect the Content Quality of the asset.  Customer experience is negatively impacted when black levels appear unnatural or “noisy”. 

Severity Structure:

FYI

N/A

Issue

Blacks/ shadows are overly noisy, blocky or appear to be “reddish,” “blueish” or “greenish” in hue.  

How to Prevent:                          

Review color correction to ensure black levels are not overly “pushed” inducing unintended noise.

Solution:

Confirm creative intent. If necessary, return to color bay to adjust levels and saturation.

Was this article helpful?
0 out of 0 found this helpful