Subscribe to Content Hub Email Notifications

1. From the navigational side panel, select the circle to open your user menu. 

2. From the menu. select Notification Settings.

3. You’ll see the email address associated with your Content Hub account at the top of the Notification Settings page.

4. Move the toggle to ON if you want emails for that event or process.

5. Select Save to update your email subscription preferences.

EMAIL

YOU WILL RECEIVE EMAIL WHEN...

Shared with me

Someone shares an asset from the Media Library page or files/folders from the Workspace page with you.

Shared by me

You share an asset with someone from the Media Library page or you share files/folders from the Workspace page in Content Hub. 

Released to me

Someone releases an asset to your team.

(Note: Auto-releases will also trigger this email.)

Released by me

You release an asset from the Media Library page.

(Note: Auto-releases will also trigger this email.)

Media uploaded successfully to a Request

You upload media to a Content Hub Request (on Delivery to Netflix page) and your upload is successful.

Media uploaded successfully to Media Library

You upload media to the Media Library and your upload is successful.

Media uploaded successfully to Workspace

You upload media to a Workspace and your upload is successful.

Media fails to upload

You upload to a Request (on Delivery to Netflix page), Media Library or Workspace, and your upload fails.

This includes failures for:

• Upload stalls
• Upload never starts
• Upload expires
• Checksum error

Media fails to download

You download media from the Media Library or Workspace, and your download fails to complete.

Media manually downloaded completes 

You download media from the Media Library or Workspace, and your download is successful. 

Problems with my delivery

You upload media to a Request (on Delivery to Netflix page), and after it’s reviewed Netflix determines you must redeliver.

Delivery assigned to me

You or the vendor you work for are assigned to deliver a Request (on Delivery to Netflix page) in Content Hub.

If assigned to a vendor and you work for that vendor and are assigned to the project in Content Hub, you will receive the email.

Delivery processed

You upload media to a Request (on Delivery to Netflix page) and it successfully processes in Content Hub. 

Delivery accepted

You upload media to a Request (on Delivery to Netflix page) and your delivery is accepted by Netflix.