Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

We have released a full update to our Backlot email notifications. This includes:

  • Audited all 20+ existing email events; reformatting and harmonizing subject lines and re-writing the contents of the emails to include relevant and actionable information for our users. We also added two new types of notifications, reminders for source requests with upcoming and overdue estimated delivery dates.

  • Consolidated and optimized event processing for better efficiency, streamlined maintenance and analytics.

  • Introduced a new email "look and feel", establishing a consistent brand experience across applications for internal and external users.


Screen_Shot_2020-11-18_at_9.36.27_AM.png

 

What's Next: In early 2021, we will build a new in-app email configuration panel. Our goal is to replace the current functionality users leverage in Starship to manage emails with full support to curate and customize notifications directly in Backlot. In addition, we also plan on adding new notifications requested by the users, as well as adding optimizations for existing notifications.

Was this article helpful?
3 out of 3 found this helpful
Powered by Zendesk