Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.

 

Audio Panning Error
Display Text Audio Panning Error
Description "Audio Panning Error" refers to an incorrect balance between left and right channel pairs that does not match the on screen action. This can happen through a limited duration, or audio may favor one channel through the entire program.  
Impact Unintended left or right channel “heavy” audio may be distracting to the member experience when it does not match the visual presentation and placement of characters/action on-screen.  
Severity Assessment Guidance
FYI N/A
Issue Audio panning is distracting, due to it not matching on-screen action.  Audio favors left or right channel for an extended duration / through the majority of the program, indicating a potential mixing error. Audio panning shifts frequently between favoring the left or right channels. 
Blocker N/A
Solutions
How to Prevent Apply proper stereo balancing during mix to avoid incorrect panning.
How to Fix Adjust the stereo balancing to properly reflect the creatively intended mix.  

 

TRANSLATIONS

Español (Latinoamérica)

Português

Was this article helpful?
0 out of 0 found this helpful